Publications and policies


In this section you will find the Trust’s Annual Publications and Trust Policies.


Annual Report and Accounts 2017/18

Quality Account 2017/18


Annual Report and Accounts 2016/17.pdf

Quality Account 2016/17.pdf

Operating Plan 2016/17.pdf


Annual Report and Accounts 2015/16.pdf

Quality Account 2015/16.pdf


Other publications


Trust Board Papers

Expenditure over £25,000

Statement of Purpose.pdf

Single Sex Accommodation Compliance Statement.pdf

Register of gifts, hospitality and Sponsorship.pdf

Operational Plan 2017-18 and 2018-19.pdf

Service User and Carer Experience Strategy.pdf


Equality of Opportunity.pdf

Learning and Development.pdf

Incident Response and Recovery Plan.pdf

Privacy and Dignity.pdf

Safeguarding Children Policy Statement.pdf

Volunteer Policy.pdf

Standing Financial Instructions.pdf

Standards of Business Conduct Policy.pdf

Scheme of Delegation.pdf


Bribery and Fraud

The Bribery Act 2010 was introduced to make it easier to tackle the issue of bribery which is a damaging practice. Bribery can be defined as ‘giving someone a financial or other advantage to encourage them to perform their duties improperly or reward them for having done so’.

To limit our exposure to bribery we have in place a Local Counter Fraud Policy, a Standards of Business Conduct Policy and Managing Conflicts of Interest Policy. These apply to all staff and to individuals and organisations who act on behalf of North Staffordshire Combined Healthcare NHS Trust.

We also employ a local counter fraud specialist who will investigate, as appropriate, any allegations of fraud, bribery or corruption.

The success of our anti-bribery approach depends on our staff playing their part in helping to detect and eradicate bribery. Therefore, we encourage staff, service users and others associated with North Staffordshire Combined Healthcare NHS Trust to report any suspicions of bribery and we will rigorously investigate any allegations. In addition, we hold a register of interest for directors, staff, and governors and ask staff not to accept gifts or hospitality that will compromise them or the Trust. The Board of Directors carries out its business in an open and transparent way.

We are committed to the prevention of bribery as well as to combating fraud and expect the organisations we work with to do the same. Doing business in this way enables us to reassure our patients, members and stakeholders that public funds are properly safeguarded. If you have any concerns or suspicions of fraud or bribery we need to know about, the Trust’s counter fraud specialist can be contacted in confidence:

By phone on: 07747 565 380
By email:

Interpretation/translation services

The Trust is committed to providing communication support for service users and carers whose first language is not English. This includes British Sign Language (BSL).

We can also produce written information in braille and in large print documents.

If you have any queries regarding the use of interpretation or translation services please do not hesitate to contact the Patient Experience Team at Harplands Hospital on 01782 275171 or via email at


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