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Combined Healthcare NHS Trust improvement journey confirmed in NHS Staff Survey

10 Mar 2017

The results of the 2016 annual NHS Staff Survey are published this week and confirm the journey of North Staffordshire Combined Healthcare NHS Trust of improvement towards outstanding. The results show:

Our strongest areas of improvement over the last 12 months are:

The results also show areas where the Trust can focus its improvement in the coming year, including the percentage of staff attending work in the last 3 months despite feeling unwell, because they felt pressure from their manager, colleagues or themselves.

Commenting on the results, Chief Executive Caroline Donovan said: "These results confirm that our staff recognise and are witnessing the improvements we have made over the past year as an organisation. It's particularly welcoming that our staff have improved confidence in reporting unsafe clinical practice and that the percentage of them witnessing potential harmful errors have declined, but despite improvement there is no room for complacency.

"Coming on the back of our recently announced improved rating of 'Good' by the Care Quality Commission, we will now study the results of the survey in detail and embed any lessons learned in our overall improvement journey Towards Outstanding."