Main contact details

Dragon Square Community Unit
Dragon Square
ST5 7HL – click here to get directions from Google Maps

Tel: 01782 408350

Our vision is to improve outcomes for children and young people through the provision of evidence-based care across a wide range of services, delivered by a highly trained and well supported workforce.

We aim for high quality, choice, flexible access and the inclusion of children, young people and their families or carers in the development and delivery of our services.

We offer specialist mental health services to children and young people (up to 18 years) and their families. We recognise that growing up can be stressful and worrisome at times. Feeling sad, lonely, worried, angry, frightened or feelings that nobody understands you are common feelings. We also know that children, young people and their families can become unwell at times. Use the links on our website to find out more about our service.

CAMHS advice line

We have introduced a Child and Adolescent Mental Health Services (CAMHS) advice line for those wishing to make a referral into the service.

The CAMHS Advice Line can be accessed by:

  • All referrers
  • Any agencies who may have a question or issue that CAMHS can advise on
  • Foster carers
  • Carers/parents/young people

The purpose of advice line is to:

  • Provide the criteria for referral to CAMHS and guidance on how to refer to CAMHS
  • Act as a gateway for all CAMHS referrals
  • Provide signposting advice
  • Provide advice to universal services or foster carers on interventions and support that could be tried with a young person
  • Provide advice on early prevention strategies

This will enable quicker assessments and ensure young people are supported in the most appropriate service.

We would encourage anyone wishing to make a referral to use the advice line in the first instance.

The number to call is 01782 408383 – available 9am-5pm Monday to Friday

CAMHS (Child and Adolescent Mental Health Services) Central Referral Hub

Contact details

Bennett Centre
Richmond Terrace
ST5 7HL – click here to get directions from Google Maps

Tel: 0300 123 0907 (option 4)

9am-5pm – Monday to Friday

The CAMHS service is made up of multi-disciplinary teams staffed by social workers, mental health nurses, therapists, clinical psychologists, mental health practitioners and child and adolescent psychiatrists. They work with parents and children to promote the development of children and young people so they can flourish at home and when they get to school.

Services available are for children, young people and their families/carers who have concerns about mental health, behaviour or emotional wellbeing.

If you have a hearing impairment and are unable to utilise the telephone or email communication, you can text the Hub on 07834 1722201 and the teamwill respond as soon as possible (please note: this text service is available during the normal service hours and is charged at your network provider’s rate).


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