Combined publishes Annual Report and Quality Account 2019

North Staffordshire Combined Healthcare is proud to publish its 2019 Annual Report and Quality Account

  • 1 of only 2 mental health trusts in England to be rated “Outstanding by the Care Quality Commission”
  • Hailed by CQC as a mental health exemplar and asked to share journey of improvement with other organisations
  • 20 consecutive years of financial balance, making us one of strongest regional NHS financial performers

In the Annual Report we highlight the following achievements as we celebrate our fantastic achievement in becoming “Outstanding”, but emphasising that our journey continues towards becoming Outstanding in ALL we do and HOW we do it:

  • 1of only 2 specialist mental health Trusts in England with an overall ‘Outstanding’ rating from the Care Quality Commission. 
  • Best performing mental health Trust in the NHS Staff Survey 
  • Praised by our service users for our commitment to partnership in involving them in deciding our priorities and making our appointments 
  • Fantastic record of winning awards, nominations and accolades throughout the year from health, care and research publications and organisations 
  • 20th consecutive year of achieving financial surplus – making us one of the top financial performers in the region 
  • Launched the Wellbeing Academy offering a wide range of courses, workshops and activities to support people to discover interests and develop their skills on their mental health recovery journey
  • Highest score in the country in the NHS Staff Survey for creating a safe environment free from bullying and harassment. 
  • Helping drive a new alliance of health and care providers to lead and transform NHS and council-led care services 
  • Our Dementia diagnosis rates for over-65s are the highest in the West Midlands 
  • Crisis Teams’ CQC rating transformed from Inadequate to Outstanding in just four years 
  • Top employer of choice for Keele University Mental Health and Learning Disability Nursing Graduates 
  • Proud to be the first mental health trust in the country to sign up to the TUC Dying to Work Charter 
  • Empowering young people and their families to revolutionise their care via technology 
  • No child waiting more than 18 weeks for a CAMHS assessment 
  • New mental health teams in partnership with schools across Staffordshire and Stoke-on-Trent 
  • Highest conversion rates to psychiatry training of any medical school 

Click here to download the Annual Report

Click here to download the Quality Account

Or to watch three films launched to coincide with the publication of the Annual Report and Quality Account see below