Combined publishes 2018 Annual Report and Quality Account

North Staffordshire Combined Healthcare is proud to publish its 2018 Annual Report and Quality Account

  • Every Combined Service rated as “Good” or “Outstanding” for the first time in Trust’s history
  • Hailed by CQC as a mental health exemplar and asked to share journey of improvement with other organisations
  • 19 consecutive years of financial balance, making us one of strongest regional NHS financial performers

In the Annual Report and Quality Account, we highlight the following achievements as our journey continues towards Outstanding – in all we do and how we do it:

  • For the 2017-18 year covered by Reports, the best rated mental health trust across the whole of the Midlands and East of England and third highest in the whole country – only 1 of 3 with every service rated at least Good and at least two Outstanding
  • 91% of staff in NHS staff survey believe the organisation provides equal opportunities for career progression or promotion
  • Finalist in no less than four 2018 HSJ Value Awards – including 2 out of only five finalists in mental health category
  • Significant improvement in CAMHS waiting times – Two thirds of children and young people are seen for a first assessment within four weeks – no child waits more than 18 weeks, 97% of children and young people start their course of treatment within 18 weeks
  • Among the very best performers in the country in Patient Led Assessment of the Care Environment (PLACE) results. Each of the six Trust sites inspected achieved 100% perfect scores in one or more areas
  • First mental health Trust in the country to host NHS Chief Executive Simon Stevens and the national NHS Executive Team for their Regional Meeting
  • 19 consecutive years of financial balance
  • Proud to be called a Keele University Teaching Trust, achieving the highest conversion rates to psychiatry training of any medical school in England
  • Average length of stay for new learning disability admissions cut by 60%
  • Launched the Combined Nursing Badge to recognise those Leading Change, Adding Value through nurse leadership and compassionate care
  • Launched BAME staff network to support staff and service users, empowered to champion and deliver change, supported by Yvonne Coghill, NHS England Director of Workforce Race Equality Standard
  • Meir Partnership Care Hub winner of National Positive Practice in Mental Health Collaboration – a user led multi agency collaborative of 75 organisations, including NHS trusts, clinical commissioning groups, the police, third sector providers, frontline charities and service user groups
  • Driving transformation of services across Staffordshire and Stoke-on-Trent in leadership roles in the ‘Together We’re Better” Sustainability and Transformation Partnership
  • Rapid Assessment, Interface and Discharge (RAID) Team expanded to provide a 24/7 service to meet mental health needs at Royal Stoke Hospital
  • Dementia diagnostic rate for people aged over 65 living in Stoke-on-Trent is highest in the West Midlands during the year
  • New ‘Integrated Long Term Condition Service’ for people with a long term physical health condition launched by Healthy Minds Stoke-on-Trent Improving Access to Psychological Therapies team
  • New mental health and wellbeing strategy launched in partnership with schools across Stoke-on-Trent
  • Proud to be the first mental health trust in the country to sign up to the TUC Dying to Work Charter
  • Biggest ever REACH staff awards, recognising staff achievements and contribution, with over 300 nominations from fellow staff and service users
  • Accreditation secured from the RCP Memory Services National Accreditation Programme – the premier and highly prestigious kite mark for quality of care in memory clinics
  • Vision for integrated health and care transformation and innovation – based on Alliance Boards like the North Staffordshire and Stoke on Trent Alliance – adopted as the model to follow across Staffordshire and Stoke-on-Trent.

Click here to download the Annual Report

Click here to download the Quality Account

Our Review of the Year Film and Animated Financial Results are also released today.  Watch them below: