“Ask the Board Online” goes live

Combined Healthcare is proud to have gone live with a new online facility as part of its ongoing commitment to openness, transparency and innovation

The new facility is called “Ask the Board Online” and was a key recommendation of the Trust Strategic Review of Communications, agreed by the Trust Board in October 2019.

It can be accessed by clicking here.

Using this new facility anyone can use the webform below to make a comment or suggestion or ask a question in advance of each Open Trust Board meeting.   A response will be provided as part of the Chair’s Report to the Board meeting.  From January this year, a video recording of this section of each Open Trust Board meeting has been made available shortly after the meeting has taken place.

By combining the new “Ask the Board Online” facility and video archive of Board proceedings, anyone can obtain a public answer without having to physically attend the Board meeting.  This will be particularly helpful to anyone who would find attendance difficult, either because of disability or other personal or work commitments.

The Trust has also launched the “Ask the Board Online” Archive – accessible by clicking here.

This will build over time an archive of previously asked questions and responses, together with a link to the relevant filmed response.  

Anyone can search all responses or filter by the name of the person asking the question – the “Your Name” field and/or the Board meeting where the question was asked and responded to.

They can also do a full word search of any comments, questions or suggestions.

The first questioner to use the new facility was local health campaigner Ian Syme, who asked the Board about mental health support for local health and social care staff.  

Ian’s question and the Trust’s written response can be seen here, as well as a link to our Chair’s video response

Welcoming the new initiative, Ian said today

“I really welcome this initiative.  Openness, transparency and accountability are fundamental in creating and maintaining trust between institutions that provide our public services and those whose duty it is for them to serve and who may need now or in the future to use those services. 

“As a publicly funded service through general taxation, it is also fundamentally correct that every one of us who funds the NHS is able to ask questions of it and be seen to get an answer.

“This is true in normal times.  It is even more important  at times of extreme crisis and unprecedented challenge that we are living through today.”

Commenting on the launch of “Ask the Board Online”, Trust Chairman David Rogers said today:

“It has always been a priority for the Board to support innovation and transparency and we are delighted to announce this latest positive step.  Last Autumn we made clear that a key strategic aim in our communications and engagement approach was to harness online and social channels to maximise opportunities for people to get involved with us, ask us questions and have their voice heard.

“It am very much looking forward to receiving and responding to all questions and comments that we receive as a result of this new facility”