Who are we?

North Staffordshire Combined Healthcare NHS Trust (the Trust) is a statutory body which came into existence on 1 April 1994 under The North Staffordshire Combined Healthcare National Health Service Trust (Establishment) Order 1993 No [2635].

We are one of the main providers of mental health, social care and learning disability services in the West Midlands.

With more than 40 sites, we provide

  • services in the home, community and hospital to around 470,000 people of all ages in Stoke-on-Trent and across North Staffordshire;
  • specialist inpatient and day patient care to children across the West Midlands who are suffering severe or complex mental health conditions (Tier 4 Child and Adolescent Mental Health Services, CAMHS); and
  • substance misuse services to people throughout Staffordshire.

Most inpatient services are based at Harplands Hospital in Stoke-on-Trent, which opened in 2001.

We have a team of around 1,400 staff and a turnover of £78m (2015/16).

Our directorates

We manage our services through six clinical directorates.  These are listed below.  You can click on each link to find out more:

Each directorate is headed by a Clinical Director supported by a Head of Directorate.

Our Vision, Values and Objectives

Our vision is “to be outstanding” – in all we do and how we do it:

And we are on an exciting journey towards that vision – driven by our improvement programme, which we call “Towards Outstanding”

We were delighted in February 2017 to be rated as a ‘Good’ organisation by the Care Quality Commission – who told us we were the fastest improving mental health trust in the country.

The short film below tells you more about our journey of improvement.

By being outstanding in all we do, we mean providing services that are Safe, Personalised, Accessible and Recovery Focussed – we call these our SPAR priorities.


By being outstanding in how we do it, we mean our values that are to be Proud to CARE – being Compassionate, Approachable, Responsible and Excellent.



Click on this link to find out more about our vision, values, quality priorities and objectives.

Involving our service users

We look to involve our service users in everything we do, from providing feedback about the services we provide, to helping shape our priorities, to helping us find the right people to work for and with us.  This work is co-ordinated by our Service User and Carer Council.  You can find out more about it by watching the short film below or clicking here

In addition, for young people, we have a Children and Young People Council – you can find out more about it in the short film below or by clicking here

Our partners

Our main NHS partners are the two Clinical Commissioning Groups (CCGs) – North Staffordshire CCG and Stoke on Trent CCG. We also work very closely with the local authorities in these areas, as well as specialist commissioners in areas such as children’s mental health services and substance misuse.

In addition, we work closely with agencies which support people with mental health problems, such as

  • the North Staffs Users Group,
  • Approach,
  • ASIST,
  • Brighter Futures,
  • Changes,
  • EngAGE,
  • North Staffs Huntington’s Disease Association,
  • Mind,
  • North Staffs Carers Association,
  • Reach and
  • the Beth Johnson Association.

We provide a growing research and development programme in collaboration with local and regional research networks – extending the role of this function features in our plans for the future including building on current infrastructure to continue to deliver high quality research across a wide range of mental health topics.

We work in partnership with a range of educational establishments to support staff training. These educational links raise the profile of the Trust, help the wider healthcare community to improve mental health andlearning disability services and ensure that our staff keep up to date with best practice. Our research and education partners are:

  • The West Midlands Workforce Deanery
  • Keele University Medical School
  • Staffordshire University