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Interpretation and translation services

The Trust is committed to providing communication support for service users and carers whose first language is not English. This includes British Sign Language (BSL).

We can also produce written information in braille and in large print documents.

If you have any queries regarding the use of interpretation or translation services please do not hesitate to contact the Patient Experience Team, Harplands Hospital on 01782 275171 (extension 2171) or via email at PatientExperienceTeam@northstaffs.nhs.uk.

Symphony for Hidden Voices Inclusion Conference resources

As part of our successful Symphony for Hidden Voices Inclusion Conference, we heard from a number of excellent speakers who gave personal and thoughtful stories about how their lives have been shaped in different ways by their experiences of both inclusion and exclusion.

Among those who spoke was Joy Heal, who talked eloquently about the impact of her son Jonathan’s suicide and shared this poem.

Also in attendance was dDeaflinks, who have produced this helpful poster explaining about the support they provide to people who are deaf or hard of hearing.