Do you need help?

If you are concerned about your mental health or someone you care for you can contact the ACCESS TEAM directly on 0300 123 0907 (OPTION 1).

If you have a hearing impairment and are unable to utilise the telephone, you can text the Access Team on 07739 775202 and the team will respond as soon as possible (please note: this text service is available during the normal service hours and is charged at your network provider's rate).

If you need urgent help but can wait until the next day then your GP can be the first point of contact to help navigate the best service for you.

If you feel unsafe and need immediate help go to your nearest hospital with an Accident and Emergency (A&E) Department.

If you are concerned about an immediate risk of harm - either to yourself or someone else - then phone 999.

Patient Information: Access Team leaflet.pdf

Staffordshire Mental Health Helpline

Tel: 0808 800 2234

Text: 07860 022821


Staffordshire Mental Health Helpline is available from 7pm-2am during weekdays and 2pm-2am during weekends.

NHS 111

Trained nurses can give you help and support 24-hours- a-day via telephone on 111.


Tel: 08457 90 90 90

Textphone: 08457 90 91 92

Samaritans offers a 24-hour confidential telephone helpline. You can also get in touch via or by writing to them. More information is available on their website here.

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